Our Stone Polishing in Manhattan Successfully Restored the Elevator's Floor at the Kitano Hotel, Giving the Granite Surface a Beautiful New Shine

January 07, 2021

Hotel elevators can receive hundreds of visitors daily. As a result, surfaces can deteriorate quickly, and oftentimes the damage requires professional attention. The manager of the Kitano Hotel in New York contacted Sir Grout because there was a problem with the hotel's granite floor. The stone looked dull and the grout lines had acquired a darkish tone. Despite the efforts of the cleaning staff, nothing seemed to work.


Concerned by the issue, the cleaning crew notified the manager of the hotel. After seeing the unsightly appearance of the floor, he decided to look for professional assistance. Luckily, one of his acquaintances was a loyal Sir Grout Manhattan client. She told him we were the best in town and highly recommended our Manhattan Stone Polishing service. Following her advice, the manager went online and visited our site to get more information about us. Everything he saw and read convinced him we were the right choice. He filled out the "Request a Quote" form and asked for a free assessment.

A few days later, we arrived at the Kitano Hotel to inspect the elevator floor. We noticed the granite looked dull and unappealing. Heavy foot traffic had led to the deterioration of the stone. After years of this wear and tear, the surface had lost its natural beauty. We explained that these types of natural stones require proper maintenance. Using harsh products and improper cleaning methods can cause more damage. As the assessment continued, we found it was necessary to seal the grout lines. Unsealed grout can absorb all sorts of external agents, leading to quick degradation. When we finished the inspection, we told the manager that regular cleaning wouldn't provide an effective solution. We proposed a stone polishing service to rectify the damages and enhance the stone with a brand-new finish. The manager was pleased with our offer, so he decided to hire us and we set up a date for the job.


Following the scheduled date, we returned to the Kitano Hotel to restore the elevator's granite floor. Our stone polishing process follows a series of steps for optimal results. To begin the job, we cleaned the surface using our stone-safe cleaner and a high-speed scrubber. Our exclusive product doesn't contain any harsh agents and it's made with top-notch ingredients. After that, we performed the grout repairs. Using professional diamond saws, we thoroughly worked on the entire floor and fixed all the issues. When the surface was spotless, we were ready to hone the stone. For this task, we ran three sets of high-end diamond pads, each with increased levels of grit. We continued grinding until we removed all the damage.

Honing gives the stone a matte finish. Since the manager of the hotel wanted a glossy look, it was necessary to polish the granite. To achieve the desired level of gloss, we ground using a series of abrasive materials and special powders. We continued this process until the granite had a beautiful new shine. For the final step, we followed with the sealing process. To ensure long-lasting protection, we used the best sealant, our state-of-the-art ColorSeal. This top-of-the-line product wards off dirt, grime, and other harmful external agents. It effectively reduces deterioration and makes cleaning routines easier and faster. ColorSeal has a large selection and variety of colors. The owner can match the grout with the tiles, improving the appearance of the entire surface tenfold. When we finished, the stone had a gorgeous glam and all the issues were gone.

Our client was beyond thrilled with the results of the stone polishing process. He loved the brand-new appearance of the elevator. The manager of the Kitano Hotel was very happy because the restoration had been cost-effective and fast. Impressed by our excellent performance, he thanked us and assured us he would recommend Sir Grout Manhattan to everyone.

Natural stone surfaces in commercial settings are subjected to heavy foot traffic. As a result of this wear and tear, the stone can deteriorate quickly and become unappealing. To prevent damages and keep these challenging surfaces in top condition, it's necessary to follow Sir Grout's recommendations. Before leaving, we gave the cleaning staff of the hotel some suggestions for safer and more effective maintenance. We recommended using only pH-neutral, soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Our product doesn't leave any harmful residue, so it won't cause any damage. It is also non-toxic and safe for everyone. Setting a regular cleaning routine is the best way to prevent the accumulation of dirt particles.

We do not recommend using soap-based or acidic cleaners. These products contain harsh properties that can harm the surface. They can also leave a residue that can damage the grout and lead to more severe issues. When applying the cleaning solution, always use clean mops. Avoid using abrasive tools because they can scratch the granite. Allow the surface to dry completely before letting anyone enter the elevator again.

As you can see in the before and after pictures, Sir Grout Manhattan provides amazing results. With our professional stone polishing process, restoring your damaged natural stone surfaces can be easy and fast. We provide qualified services that are effective in any setting, including bustling commercial environments. As a leading company in the hard surface restoration industry, we have years of experience providing reliable solutions to countless satisfied customers.

Don't hesitate to contact us by calling (718) 260-6772 or by filling out our "Request a Quote" form for a free consultation. To learn more about our commercial stone restoration services, click here. Discover what our maintenance program can do for your business. If you wish to keep up to date with our latest info and promotions, please be sure to subscribe to our newsletter.

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