A Stone Polishing in Upper West Side, NY is What a Bathroom Marble Floor Needed to Regain Its Former Appearance

July 15, 2021

Marble is an elegant natural stone that can look great on any surface. Because of its beautiful patterns and many available finishes, marble is a popular choice for flooring. Most people believe that since it's a stone, marble is naturally resistant to damage. Unfortunately, that's not always the case. For example, marble is very susceptible to acidic substances. Acids can scratch and etch the stone, ruining its appearance. A homeowner in Upper West Side, NY, soon found this out. Since she had a full-time job, she rarely had time to clean the marble floor in her master bathroom. When she did, she used store-bought products and homemade recipes.


Over time, she began noticing changes in the appearance of the floor. The tiles were discolored and the grout lines were dirty. After searching online for advice, she found several accounts of people with similar problems. She learned that the current state of the floor was the result of improper cleaning methods. Some websites suggested checking the products she used for acidic substances. Unsurprisingly, most of the cleaning products she owned contained acids. The damage she had done was irreversible by conventional means. For that reason, she decided to search online for stone polishing experts in Upper West Side, NY. She found our website in the top search results. After seeing some of the testimonials we have received from satisfied customers, she called to schedule a free in-home consultation.

The day of the consultation came, and our experts visited the customer's home to assess the bathroom floor. After they inspected the surface, our techs suspected that the dirt and discoloration were most likely a byproduct of chemical damage. This type of damage is commonly caused by the continuous use of abrasive cleaners. Their suspicions were later confirmed by the homeowner when she showed them her cleaning products.

Our techs also spotted a few etch marks across the floor. Most of them had happened at a surface level, so they would be easy to remove. The client explained that she had initially thought the etch marks were stains, but later realized it wasn't the case because they were impossible to clean. For that reason, honing the stone is the only way to remove them.

To restore the floor, our techs suggested a three-step procedure. First, they would thoroughly clean the marble tiles and grout lines. Next, they would hone the stone to get rid of the blemishes. To finish, they would polish and seal the bathroom floor with our proprietary sealant Stone Armor. The customer agreed to the service and scheduled an appointment for the job.

A few days later, our crew went back to the client's home to perform the service. They began by soaking the floor with a pH-neutral cleaner to loosen all the dirt that might have accumulated on the marble tiles. On top of being safe for grout and natural stone, this cleaner contains properties that help reduce mold and mildew. After they let the cleaner sit for a few minutes, they rinsed it off using a high-speed scrubber.

Once they finished cleaning, our specialists honed the natural stone surface using low-grit diamond pads. They carefully continued the process until all the blemishes were removed. For the final step, they polished the floor to a nice, glossy finish. Next, they coated the surface with Stone Armor. This is an impregnating sealant that protects hard surfaces from the damage caused by water, dirt, stains, soap, mold, and mildew. It also enhances the appearance of natural stone by giving it a nice, wet look.

When they finished, our experts let the client see the results. The surface looked brand-new, the etches were gone, and the tiles had regained their color. Thrilled, the homeowner thanked our specialists for their work and promised to call back for maintenance.

Before leaving, our experts gave the homeowner some care tips to keep the bathroom floor in good condition. They first recommended cleaning the surface once a week using a pH-neutral, soap-free cleaner like Sir Grout's Natural Hard Surface Cleaner. Unlike most store-bought products, this cleaner doesn't contain acidic substances nor leaves any residue behind. They also suggested keeping the bathroom dry and properly ventilated to prevent dirt accumulation and mold growth.

Are your marble surfaces in dire need of maintenance? Here at Sir Grout Manhattan, we have everything we need to preserve the beauty and elegance of your natural stone surfaces. Call us at (718) 260-6772 or fill out the "Request a Quote" form on this website to schedule a free, in-home evaluation today. Make sure to also subscribe to our newsletter to keep up with our latest news and promotions.

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